User Data Deletion Instructions
In compliance with Meta Platform Policies and international privacy regulations (GDPR & CCPA), WAPPX provides clear instructions and self-service mechanisms for users to request the permanent deletion of their personal data, conversation history, and account identifiers.
How to Remove WAPPX Permissions from Your Meta Account
If you connected your Facebook Page or Instagram account to WAPPX, you can revoke access at any time directly through Facebook or Instagram:
Method 1: Via Facebook App Settings
- Log in to your Facebook Account and go to Settings & Privacy → Settings.
- In the left menu, select Apps and Websites.
- Find ZYNEXWAPPX (or WAPPX) in your connected apps list.
- Click Remove to revoke all active permissions.
- Optionally, check the box to "Delete posts, videos or events WAPPX posted on your timeline".
Method 2: Via Instagram Mobile App
- Open the Instagram app and navigate to your profile.
- Tap Settings & Privacy → Website permissions.
- Tap Apps and websites → find ZYNEXWAPPX under Active apps.
- Tap Remove.
Request Permanent Server-Side Data Deletion
Submit your phone number, Facebook User ID, or email address below. Our automated system and data privacy team will purge all stored messages, contact profiles, and logs related to your identity within 30 days.
Requests are processed within 30 calendar days of receipt. The deletion scope includes inbound/outbound message transcripts, contact metadata, media attachments, and conversation threads. Aggregated, non-personally identifiable analytical logs may be retained in anonymized form for security audits.
Questions? Contact our Data Protection Officer at privacy@zynexdev.com or support@zynexdev.com.