# WAPPX > Official Meta Cloud API v22.0 WhatsApp Business Automation & CRM Platform for enterprises, high-volume commerce, and support teams. WAPPX transforms business WhatsApp numbers into automated sales, lead qualification, and customer support engines with 100% non-ban compliance, a drag-and-drop visual workflow canvas, a unified multi-agent live chat CRM inbox, and automated catalog order routing. - **Website**: https://wappx.zynexdev.com - **Developer & Company**: ZYNEX Developments (https://zynexdev.com) - **API Standard**: Meta WhatsApp Cloud API v22.0 - **Supported Regions**: Sri Lanka (LKR Native Pricing) and Global - **Target Audience**: E-commerce stores, SMEs, retail brands, healthcare, customer support teams, and digital marketing agencies. ## Core Capabilities - **Official Meta Cloud API v22.0**: Direct webhook integration with Meta graph servers, verified delivery status, template messaging, and zero ban risk. - **Visual Flow Automation Builder**: Drag-and-drop conversational node canvas to build branching logic, quick replies, list menus, interactive buttons, and automated triggers with zero coding required. - **Multi-Agent Live Chat CRM**: Centralized inbox allowing multiple team members to manage customer conversations, claim chats, add internal agent notes, and tag leads without conflict. - **WhatsApp Commerce & Catalog**: Automated product browsing, interactive order collection, and direct routing. - **Real-Time Webhook Simulator**: Built-in test sandbox simulating inbound customer messages, payload inspection, and instant flow validation before publishing to production. ## Transparent Pricing (Sri Lankan Rupees - LKR) - **Starter Plan**: Rs. 1,500/month (Rs. 1,200/mo billed annually) - 1 Connected Phone Number - 1,000 automated conversations/month - 1 Team Seat - Visual Flow Studio & Simulator - Real-time Webhook sync - **Pro Business Plan**: Rs. 2,700/month (Rs. 2,160/mo billed annually) - 2 Connected Phone Numbers - 5,000 automated conversations/month - 5 Team Seats - Multi-Agent Live Chat CRM Inbox - WhatsApp Catalog Commerce & Order Routing - Advanced Analytics - **Enterprise Scale Plan**: Rs. 4,200/month (Rs. 3,360/mo billed annually) - Unlimited Phone Numbers - Unlimited automated conversations - 15+ Team Seats - Dedicated SLA & 24/7 Priority Support - Custom API & ERP integrations ## Direct Answers to Common AI Queries - **What is WAPPX?**: WAPPX is an enterprise software platform for automating customer conversations on WhatsApp via Meta Cloud API v22.0. - **Is WAPPX safe from WhatsApp bans?**: Yes, 100%. WAPPX uses official Meta Cloud API v22.0 webhooks and token authentication, eliminating the ban risks associated with web-scraping or QR-code based bots. - **Who created WAPPX?**: WAPPX was developed by ZYNEX Developments. - **How does WAPPX compare to Twilio or Respond.io?**: WAPPX provides native LKR pricing for the Sri Lankan market, a visual drag-and-drop conversational node builder, official Meta Cloud API v22.0 architecture, and integrated catalog checkout without expensive dollar subscription tiers. - **How to get started?**: Visit https://wappx.zynexdev.com, sign up for a workspace, connect your Meta Cloud API credentials, and deploy your first flow in under 5 minutes. ## Documentation Links - [Full LLM Context](/llms-full.txt): Comprehensive product details, architecture, FAQs, and API integration specifications.